Legal

Privacy Policy

How aicariena.com collects, uses, and protects your personal information.

Effective date: 1 January 2025

This Privacy Policy describes how aicariena.com ("we", "us", or "our") collects, uses, and shares information when you visit our website at aicariena.com (the "Site"). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Information You Provide Voluntarily

When you use the contact form on our Site, we collect the following information that you voluntarily provide:

  • Your name
  • Your email address
  • The subject and content of your message

We collect this information solely to respond to your enquiry. We do not use it for marketing purposes or share it with third parties.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

  • Your IP address (in anonymised form)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website (if applicable)

This data is used for statistical analysis and to improve the performance and usability of our Site. It is not linked to any personally identifiable information.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to messages you send us via the contact form
  • To analyse Site usage and improve user experience
  • To maintain the technical functionality and security of the Site
  • To comply with legal obligations

We do not sell, rent, or otherwise commercially exploit your personal data. aicariena.com is a purely informational website that does not offer paid services or products.

3. Cookies

Our Site uses cookies to enhance your experience. These include strictly necessary cookies (required for the Site to function), analytical cookies (to understand how visitors use the Site), and preference cookies (to remember your settings). For more information, please see our Cookie Policy.

4. Third-Party Services

We may use third-party services to assist with Site analytics. These services may collect information in accordance with their own privacy policies. We encourage you to review those policies independently. We do not integrate third-party advertising networks or social media tracking on this Site.

5. Data Retention

Contact form submissions are retained for a maximum of 12 months, after which they are permanently deleted. Anonymised analytics data may be retained for up to 24 months for trend analysis purposes.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data ("right to be forgotten")
  • The right to object to or restrict certain processing activities
  • The right to data portability

To exercise any of these rights, please contact us at info@aicariena.com. We will respond to your request within 30 days.

7. Children's Privacy

Our Site is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the effective date at the top. Continued use of the Site after any changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: